
State Farm® Insurance Agent Patrick Gray
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Amber Norell
July 4, 2025
"Fantastic agency! Alejandra has been an absolute gem to work with and is always quick to respond. She goes above and beyond to research things, gets us the information we need and works with us to proactively get us the best possible discounts without us asking. She is very patient and always ensures we fully understand our coverage and pricing. She works hard to get us the best possible rates and overall is just super pleasant, friendly and helpful. I can't say enough good things and highly recommend this agency."
Kristi Glover
July 1, 2025
"I have used this location multiple times to receive a quote for my auto insurance and every time I do I’m always met with exemplary customer service. Hannah is always so prompt in responding and explaining the quotes she gives; I love working her and will continue to utilize her services in the future."
"Kristi, Thank you so much for your wonderful review! We're so happy to hear that Hannah has been such a helpful and friendly part of your experience with us. She truly cares about making sure our customers understand their coverage options and feel confident every step of the way. We’re lucky to have her on our team! Looking forward to helping you again whenever you need us. Thanks again for being such a valued customer!"
Hallie Flynn
June 30, 2025
"I had a great experience working with State Farm agent Hannah Packey. She’s incredibly knowledgeable and took the time to explain everything clearly, which made the whole process smooth and stress-free. She’s also super helpful and responsive with any question I may have. I felt confident every step of the way. I wouldn’t hesitate to recommend her to anyone looking for reliable insurance support!"
Kate Clodfelter
April 15, 2025
"Chelsea Criddle was incredibly friendly, helpful, and responsive. Amazing customer service, made what is usually an annoying task of getting renters insurance so easy and painless and not time consuming. She also helped try and find me lower rate on my car insurance. I've also ALWAYS had incredible customer service from the Patrick Gray office. THANK YOU!!!! ily pls take my first born child as a token of appreciation"
"Kate, Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Chelsea provided you with such friendly and helpful service. Our team strives to make the insurance process as smooth and enjoyable as possible, and it’s wonderful to know we hit the mark for you. We appreciate your loyalty to the Patrick Gray office and are delighted that we could assist you with both your renters and car insurance needs. Your humor and enthusiasm truly made our day! If you ever need anything in the future, please don’t hesitate to reach out. We’re here to help!"
Keith Daly
March 14, 2025
"I have had the pleasure of entrusting my insurance needs to Patrick Gray’s State Farm for well over a decade, and I can confidently say that his agency sets the gold standard for service, reliability, and personalized care. Patrick and his team go above and beyond to ensure that every client receives the right coverage tailored to their unique needs. Whether it’s auto, home, life, or business insurance, they take the time to explain options clearly, making sure you’re not just covered, but truly protected. Their responsiveness and dedication to customer satisfaction are unmatched whenever I’ve had questions or needed assistance, they’ve been there with prompt and professional support. Beyond just policies, Patrick’s agency provides a level of trust and peace of mind that is invaluable. If you’re looking for an insurance provider who genuinely cares about your well-being and financial security, look no further than Patrick Gray’s State Farm. I highly recommend them for all your insurance needs"
"Keith, Thank you for your fantastic review and for trusting Patrick Gray’s State Farm with your insurance needs for over a decade. We're thrilled to hear that our personalized service and dedication to your auto, home, life, and business insurance have met your expectations. Your trust and peace of mind are invaluable to us. We appreciate your high recommendation and look forward to continuing to serve you."
R Dunn
March 7, 2025
"Hannah Packey is a pleasure to deal with. Professional, knowledgeable, efficient, and pleasant. Unusual qualities these days!"
"Thank you for your kind words! We're delighted to hear Hannah provided you with such a great experience. We'll pass on your compliments to her. If you need anything else, please let us know. We look forward to being there for you!"
Jonathan McQueeney
February 26, 2025
"Chelsea Criddle provided excellent council while providing direction to me in reviewing quotes for Home Owner Insurance. You have a great employee with Chelsea I have recommended her to several people."
"Thank you for your kind words! We're delighted to hear that Chelsea provided excellent service. We appreciate your recommendation and are here to help whenever you need us."
Adam Starks
February 18, 2025
"Mrs. Hannah Packey is a very good and swift agent when it comes to her line of work! No complaints whatsoever."
"Adam, Thank you for your kind words! We're thrilled to hear about your positive experience. If you need any further assistance, feel free to reach out."
David Konop
February 17, 2025
"I recently moved from another state and had to switch over my auto policy. I dealt with the customer service representative Chelsea Criddle, and she did a great job making the process simple and easy."
"David, Thank you for your kind words! We're delighted to hear Chelsea made your policy transition simple and easy. If you need any further assistance, we're here to help!"
Kc Coyne
January 31, 2025
"I am so appreciative of this agency, especial Chelsea Criddle. She is knowledgeable and helpful. I have a situation trying to get home owners. We have had to go back and forth with emails and phone calls. She always returns emails or calls promptly with a smile and kindness in her voice. We have had to make changes on the policy and she has had to amend it multiple times and always took care of it with no complaints. Definitely made a trying time much easier."
"Thank you so much for your thoughtful review! We're delighted to hear about your positive experience with our agency and especially with Chelsea. It's wonderful to know that she was able to assist you promptly and kindly. Making sure our clients feel supported and at ease is our top priority, and we're glad Chelsea could help make a challenging time easier for you. If you need any further assistance, please don't hesitate to reach out. Thanks again for your kind words!"
Lisa Jackson
January 30, 2025
"What a Team! Mr. Gray has talented, knowledgeable, responsive associates like Chelsea Criddle, who assisted with home coverage, only to go on to wrangle my auto as well. Obviously Mr. Gray gives his associates latitude to provide holistic service, rather than myopic "get it done". Made all the difference for me when my carrier left the state, clock ticking. Did the due diligence and found the policy I requested at a price I could afford! Need insurance "anything", reach out to Mr. Gray's crew. Real professionals!"
"Lisa, Thank you for your kind words! We're thrilled to hear that Chelsea could assist you with both your home and auto coverage needs. We strive to provide comprehensive and personalized service to ensure our customers are well taken care of. We're glad we could help you find the right policy at an affordable price during a critical time. Looking forward to being there for you."
sarah marinho
January 16, 2025
"Chelsea has been great to work with! Always communicative and kind- 10/10 recommend!!"
"Sarah, We're delighted to hear that Chelsea has been great to work with. Your recommendation means a lot to us!"
Nikki Garver
January 15, 2025
"Chelsea C has been phenomenal to work with. She's so prompt, efficient, friendly and easy to work with. And she saved us money! We are so pleased with our switch to State Farm."
"Hi Nikki, Thank you for your kind words! We're thrilled to hear that Chelsea provided excellent service and helped you save money. We're glad you're pleased with your switch to State Farm. If you need anything else, we're here to help! Welcome to the State Farm family!"
Alyssa Costales
January 15, 2025
"Chelsea was super helpful with setting up my policy. She answered all the questions that I had and was super thorough with her explanations."
"Hi Alyssa, Thank you so much for your kind words! We're thrilled to hear that Chelsea was able to assist you so effectively with setting up your policy. Our team strives to provide thorough and helpful service, and it's wonderful to know that Chelsea met your expectations. If you have any more questions in the future or need further assistance, please don't hesitate to reach out. Thanks again for choosing us!"
Lionel Aguilar
January 13, 2025
"This State Farm Office is amazing. I recently went through the process of adding a vehicle to my policy. I spoke with a few different people over the phone during the course of a few months. Everyone here always knew where the last person left off. Hannah particularly helped me understand the changes I made and always responded to my (many) emails and phone calls. Thank you Patrick for assembling a great team that represents the best of State Farm."
"Lionel, Thank you so much for your kind words and for taking the time to share your experience with our office! We're thrilled to hear that you had a positive experience adding a vehicle to your policy. Our team is committed to providing seamless and attentive service, and it's wonderful to know that Hannah and the rest of our staff were able to assist you effectively throughout the process. We truly appreciate your feedback and your recognition of our team's efforts. Thank you for being a valued State Farm customer!"
Ronald Miller
January 13, 2025
"Marcus contacted me after he reviewed my policies and noticed I was potentially missing out on discounts. He was able to lower my homeowners rate by $700 and even got me a discount on my autos. Thanks Marcus!"
"Hi Ronald, Thank you for sharing your experience! We're delighted to hear that Marcus was able to help you identify potential savings and reduce your homeowners & auto insurance rates. We appreciate your kind words & look forward to continuing working with you."
Oscar Ruiz
January 8, 2025
"Hannah has been super helpful with our policy here in Florida. She takes time to answer any questions we have and is extremely diligent with her follow up. We appreciate all of the help and support and if you are looking for someone that cares…Hannah is fabulous."
"Oscar, Thank you so much for your kind words! We're thrilled to hear that Hannah has been able to assist you with your policy and provide the support you need. We take pride in our team's dedication to our clients, and your feedback is truly appreciated. Thank you again for choosing us!"
It's Katie
December 24, 2024
"Chelsea was great! She helped me lower my cost and set me up with what I needed quickly and stress free :)"
"Thank you so much for your kind words! We're thrilled to hear that Chelsea was able to assist you efficiently and help lower your costs. Our team strives to provide quick and stress-free service, and it's wonderful to know that we met your expectations. We look forward to always be there for you!"
James Michael
November 19, 2024
"Hannah Packey was REALLY easy talk to and to work with and solved all my concerns and issues in just a few short minutes. She is a true asset to the Robert Gray State Farm office! Keep up the Great work Hannah!!!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Craig Geyer
November 13, 2024
"I have been with SF for over 30 years and Mr. Gray's office for the last 12. Patrick and his staff are always professional and immediately response to any inquiry!"
"Craig, Thank you for your kind words! We're thrilled to hear about your positive experience with SF and our office. We appreciate you and look forward to continuing to serve you!"
Stacey Currie
October 18, 2024
"Hannah was very polite, helpful, efficient and a true delight to deal with. Thank You State Farm for hiring good people."
"Stacey, Thank you so much for your kind words and for taking the time to share your experience! We are thrilled to hear that Hannah was able to assist you in such a positive manner. Providing excellent service is our top priority, and it's wonderful to know that Hannah exemplified this during your interaction. We will be sure to pass along your compliments to Hannah and the rest of our team. If you ever need further assistance, please don't hesitate to reach out. Thank you once again for your feedback and for choosing State Farm!"
Steve Gary
September 30, 2024
"My experience with this State Farm office is exceptional, truly professional and knowledgeable in all things pertaining to INSURANCE..."
"Thanks for the awesome review! 🌟 We're here for you! 🙌"
Sarah Marinho
August 30, 2024
"Chelsea is so great!! Always so helpful and quick to respond with any questions I might have. It’s been a pleasure working with her and her team!"
"Sarah, Thank you for your kind words! We're delighted to hear Chelsea and the team have been helpful. We look forward to continuing to support you!"
Tony Rodgers
August 21, 2024
"It was refreshing to talk with a pleasant & knowledgeable person regarding my insurance needs. Hannah Flynn knew exactly what i was needing and quickly located and provided me the required documents. It is a shame this type of service is so rare these days."
"Thank you so much for your kind words! We're thrilled to hear that Hannah provided you with the excellent service you deserve. We'll be sure to pass along your compliments. Have a great day!"
KELLY MOY
June 7, 2024
"Hannah Is amazing! Our property Mgmt company is being very difficult this year. Called her to make updates, barely hung up and the information was emailed to me. Thank you!"
"Thank you so much for sharing with us. Glad we were there to help!"